Looking for an answer that you haven’t found yet on our website? Our FAQ is here for you to give you some more information about us and our services. We are here to give you as much help as you will need, so that when you have a problem with your locks or keys, then you know who to call!
1)Why should I pay for the services of Dayton Locksmiths, as opposed to buying the tools and repairing the locks myself?
We offer expertise, advice and recommendations, with local care and support, specific to your needs, with our experienced and trained locksmiths. By using our 24/7 Services, you are receiving a service as well as the fixtures required as well.
2)I work in a commercial building which includes hours until midnight, sometimes more. If I have a problem with the key in the building, are you able to send help for me?
Yes. We offer all of our services, 24 hours a day 7 days a week, regardless of your location, your circumstances and your needed services. Our Locksmiths are available on call at every job needed, so no need to hesitate to contact us, we are always ready to help.
3) Auto Repair Services – In what way are you able to help me with car key problems? Do you have restrictions in distances?
We have repair services for all car and transport issues. Look on our services tab, to see which areas we provide assistance in, various county’s within Dayton Ohio, which we can offer you help on maintenance and repairs.
4)In case of emergency circumstances, how long will it take for you to reach me?
We can reach you within 20 minutes of your call, provided that you are located within the correct areas mentioned previously. For auto-repair services, we will bring whatever is needed to get you on your way, so that you can move on and get to wherever you need to be. Customer Care is one of our main priorities so we pride ourselves upon ensuring you will always be safe.
5) What is a Re-key Lock?
This allows you to replace an old key with a new one, which is for several reasons, but mainly it ensures that you have the only key operating the lock (plus the other people you distribute it to). The majority of the time, this service is used in case there is a chance that someone is in possession of your key illegitimately.
6) Which offers are available? Can I get a discount with any of your services, payment services and methods?
We take Visa, American Express, Mastercard, and Discover. All new customers get a 10% discount of all purchases, which must be presented at the time of service. House Keys, Car Keys, plus Re-keys, are available for free, provided they are under the circumstances mentioned in our Special Offers page.
7) What other ways can I contact you, apart from calling the helpline?
On our website, we also have a link to our Facebook page, as well as Google Plus. These give you a chance to get interactive, find out about upcoming deals , plus reviews and feedback from our customers.